Frequently Asked Questions

WALKTOP™ INSTALLATION

Will the WalkTop™ fit on my treadmill?

MOST LIKELY. Please refer to our TREADMILL FITTING GUIDE to see if your treadmill will work. If you are in doubt, or don't want to use our fitting guide just email us at walktop@fitneff.com with the make, model, and year of your treadmill accompanied by a photo, if possible. 

How easy is the WalkTop™ to install and adjust?

VERY. We worked hard to keep the installation process simple. The WalkTop™ Treadmill Desk comes fully assembled and ready to go. It is light and compact so you can do it by yourself. Positioning and repositioning the desktop is a breeze. We do recommend you remove your laptop, tablet, or other valuables from the desk prior to making major adjustments. You can see just how easy it is by downloading our Owner Manual. 

Is there a WalkTop™ user manual?

The Walktop™ User Manual can be downloaded here. 

PLACING AN ORDER

Where can I purchase a WalkTop™?

Currently, the WalkTop™ is ONLY available in Canada and the U.S. through our website.  If you are outside Canada or the U.S., contact us at walktop@fitneff.com about options to use shipping companies that deliver to other countries.

Is shipping included?

Standard Ground Shipping to the 48 US States and Canada is included FREE in the purchase price.  Discount shipping rates will not apply to orders from Alaska,  Hawaii or Canadian and US territories. In order to receive free delivery, locations must be serviced by major US and Canadian courier companies.  Please contact customer service at walktop@fitneff.com and we'll be happy to help with any of your shipping questions. Free Shipping is a sales promotion to customers, and is offered at the companies sole discretion. 

Do you ship to Canada?

Yes.  We ship to all locations in Canada serviced by major shipping carriers.  Discount shipping rates will not apply for orders from Canadian Territories.  Please contact customer service at walktop@fitneff.com and we will be happy to arrange shipping.

Where don’t you ship to?

 Unfortunately, we do not ship to any location outside of the Continental US and Canada.  Please contact customer service at walktop@fitneff.com if you are able to arrange international shipping and would like to purchase a WalkTop.

How long before I receive my order?

You can expect your order to arrive in 7 to 10 business days.  Customers will be notified if there will be extended shipping delays. For the quickest delivery times, we encourage you to place your order through this website, as we are the original manufacturers of the WalkTop™ Treadmill Desk. Products will be shipped in the order they are received

WALKTOP™ PRODUCT INFORMATION

Does the WalkTop™ include a treadmill?

NO. And that's what's great about the WalkTop™ Treadmill Desk. You can use the WalkTop™ Treadmill Desk with the treadmill you already own, or buy the one you really want. There's no need to buy an expensive or limited function walking treadmill.  

Is the WalkTop™ heavy?

NO. At less than 25 lbs (11.3 kg) the WalkTop™ one of the most lightweight and compact treadmill desks on the market.  Our objective is that anyone would be able to lift and install it safely, all by themselves. We also wanted to make sure we never sacrificed quality or style. 

How sturdy and stable is the WalkTop™?

VERY. Once installed, the WalkTop™ is very secure and stable. You should never lean on a treadmill desk, but the desktop is extremely sturdy. Laptops stay in place and there is virtually no vibration on solid and stable treadmills.

How much weight can be placed on the WalkTop™ desktop?

The WalkTop™ desktop can hold a total weight of 35 lbs (16 kg).  Although is designed to be sturdy enough for your laptop to sit and wrists to rest on the surface, it is not designed for a person to lean their body weight on the desktop or hang on it. 

What is the WalkTop™ made of?

The WalkTop™ frame is made of aluminum and stainless steel.  The transparent work surface is made from high density clear acrylic with quality plastic injection molded corners and brackets.

What are the dimensions of the WalkTop™?

Width = 42.17 inches (1071 mm), Depth = 17.76 inches (451 mm), Closed Height = 4.45 inches (451 mm)

What is the weight of the WalkTop™?

24.9 pounds (11.31 kg)

Why is the desktop clear?

The desktop is clear for a number of reasons. The acrylic top is both very strong and very light. The clear top makes it easy to see the controls on your treadmill and make adjustments without bending down under the desk! We also think it looks pretty spiffy. 

WALKTOP™ USAGE

Is there a WalkTop™ user manual?

The Walktop™ User Manual can be downloaded here. 

What maintenance is required for my WalkTop™?

The Walktop™ requires very little maintenance.  Occasionally the ratchet lifting mechanism will stick; if this occurs it can be lubricated with silicone lubricant spray.  Lubrication instructions can be downloaded here.

Will the WalkTop™ work as a standing desk?

YES. Just hit stop on your treadmill! Ok, all joking aside, the WalkTop™ was designed as a treadmill desk however there's nothing stopping you from alternating between walking and standing as your tasks and energy levels change throughout the day. 

Can I run with the WalkTop™ installed on my treadmill?

NO. Treadmill desks are intended for walking at slower speeds only. Running with the WalkTop™ installed, or any treadmill desk for that matter, is dangerous. 

Can I still use my treadmill for running?

YES. That's the beauty of the WalkTop™ Treadmill Desk. It is easy to remove when you want to run and light enough to be done by just one person. Walking treadmills are often very limited and unsuited to running. 

But I love to run! Why would I want a treadmill desk?

Many of us at Fitneff love to run too, either outside or on a treadmill. There's no replacement for full cardiovascular workouts, and nothing like the pure joy and stress-release of running outside. Yet we also wanted to find a way to stay active while working at our desks rather than sit all day. There's growing evidence of the negative effects of our sedentary lifestyles, and even those who work out regularly can benefit from sitting less. Want to run? Just remove the WalkTop™ from your treadmill quickly and easily. Many avid runners are surprised how much they enjoy the WalkTop, especially during those times they can't be as active as they'd wish. Its amazing how great you feel just moving while you work! 

Is it safe to use the WalkTop™ Treadmill Desk?

As long as you read and follow the instructions carefully. The emergency cord on your treadmill must be used at all times with treadmill desks, particularly if you are walking more quickly. It's a good idea to begin very slowly, and of course to never run or jog while the WalkTop™ is installed.

Can I put a full-size monitor on the WalkTop™ Treadmill Desk?

NO. This would be very dangerous as the WalkTop™ adjusts to height AND incline. We wouldn't want your nice monitor to end up on the floor! We optimized the WalkTop™ for laptops, tablets, and reading materials which allowed us to keep the weight down, the finishing quality high, and the size compact. 

How much space does the WalkTop™ take up?

The WalkTop doesn’t take up any additional space in your home or office because it doesn’t touch the floor. That being said, it can also be easily removed from units should you want to run on your treadmill instead. It folds flat making it easy to store or transport when not in use.

OTHER QUESTIONS

You haven’t answered my question. Can I ask another?

YES, OF COURSE! Submit your questions to walktop@fitneff.com and we'll get back to you personally and/or add it to these FAQs. Chances are - if you're asking - someone else is too!